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Website Privacy Policy

Last Modified April 25, 2023

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1. Introduction

Chu Activate Performance Chiropractic, Inc. ("Activate Performance," "we," or "us") respects your privacy. We are committed to protecting your personal information and your right to privacy, through this Website Privacy Policy and the Health Insurance and Portability Act of 1996 (“HIPAA”) Policy incorporated by reference (collectively, the “Privacy Policy”). 

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The purpose of this Privacy Policy is to describe how we might collect and use use your information if you visit our website at https://www.activateperformance.com (the "Website”), as well as what rights you have related to your information. By using our Website, you consent to our Privacy Policy.

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2. Changes to this Privacy Policy

We may revise and update this Privacy Policy from time to time in our sole discretion. All changes are effective immediately when we post them and apply to all access to and use of the Website thereafter.  Your continued use of the Website following the posting of revised Privacy Policy means that you accept and agree to the changes. You are expected to check this page from time to time, so you are aware of any changes, as they are binding on you.

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3. Information We Collect

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information from us, when you participate in activities on the Website, or otherwise when you contact us. The personal information that we collect depends on the context of your interactions with us and the Website, the choices you make and the products and features you use.  The personal information we collect may include: names, phone numbers, email addresses, mailing addresses, job titles; contact preferences, contact or authentication data, IP addresses, preferences, interests, demographic information, credit card information, information from customer surveys and/or offers, and other similar information.

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We automatically collect certain information when you visit, use, or navigate the Website. This information may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Website and other technical information. This information is primarily needed to maintain the security and operation of our Website. 

We also collect information through cookies and similar technologies, if enabled and accepted by you.  Cookies are small files that a website or its service provider transfers to your computer's hard drive through your Internet browser. We use traffic log cookies to identify which pages are being used.

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4. How We Use Your Information

We use your information for purposes based on legitimate business interests, to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations. 

We may use the information we collect or receive for one of the following purposes: 

  • To respond to your inquiries and services requests;

  • To contact you about your use of our Website;

  • To improve our website security, functionality, and/or design;

  • To comply with legal obligations;

  • To improve our products and services;

  • To send you information about changes to our terms, conditions, and policies;

  • To advise you of new products, special offers or other information which we think you may find interesting using the email address which you have provided.  Note: If at any time you would like to unsubscribe from receiving emails, we include unsubscribe instructions at the bottom of each email

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5. How We Share Your Information

We may share your information with outside parties under the following circumstances:

  • With your consent (including for marketing or promotional purposes);

  • To comply with applicable laws, legal requests, and court orders;

  • To provide you with services via third parties who agree to confidentiality;

  • To enforce our website policies or terms of use;

  • To protect you or another person’s rights, property, or safety; 

  • To protect your rights, or 

  • To fulfill business obligations.

We may also release non-personally identifiable information (including information that has been anonymized) may be shared with third parties for any legitimate business purpose.

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6. Who We Share Your Information With

We only share and disclose your information with the following categories of third parties: 

  • Cloud computing services; 

  • Communication and collaboration tools; 

  • Data analytics services; 

  • Data storage service providers; 

  • Finance and accounting tools; 

  • Payment processors; 

  • Sales and marketing tools; and

  • Website hosting service providers.  

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7. How We Protect Your Information

We have technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security, and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Website is at your own risk. You should only access the Website within a secure environment.

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8. Third Party Links

Activate Performance’s website may contain links to external websites. We do not have any control over the external websites, including the users’ data privacy. Therefore, we are not responsible for the protection and privacy of any information which you provide while visiting these websites and the websites are not governed by this privacy policy. You should exercise caution and look at the privacy policy applicable to the website in question.

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9.  Your Privacy Rights 

Based on the applicable laws of your country, you may have the following rights:

  • To request access to the personal information we collect form you, 

  • To change the information in some circumstances, or 

  • To delete it in some circumstances. 

To request to review, update, or delete your personal information, please submit a request by emailing info+legal@activateperformance.com. If we have processed your data based on your consent and you wish to revoke your consent, please contact us at info+legal@activateperformance.com.

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10. Children’s Privacy and Parental Control 

If you are under the age of eighteen (18), you may only use our services or access Activate Performance’s website or applications with the supervision and consent of your parent or legal guardian. If you wish to create an account with Activate Performance, your parent or legal guardian must create the account, submit your Personal Data, and agree to the Terms of Use and Privacy Policy on your behalf. If we learn that personal information from someone under the age of 18 was provided without the supervision and consent of a parent or guardian, we will delete that information. 

If you are under the age of 18, you may be entitled to additional protections for your information and privacy online.  If you want more information or have a request, contact us via email at info+legal@activateperformance.com.

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If you are a parent and you would like more information, or if you need to make changes to your child’s account, contact us via email at info+legal@activateperformance.com.

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11.  Contact

All feedback, comments, requests and other communications relating to this Privacy Policy should be directed to: info+legal@activateperformance.com.

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